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If material is not returned on time, either a fine or replacement bill may be issued. The Library sends an overdue notice as a courtesy but is not responsible for its receipt; users are responsible for managing their own materials. Fines are assessed by the physical piece for all days on which the lending library is open. Fines are charged on the following materials:
|Short-Term Reserve Material (two hours, overnight)||$5 per hour for every hour the lending library is open, up to a maximum of $50 per item|
|Recalled materials and Long-Term Reserve Material (1-7 days)||$5 per day for every day the lending library is open, up to a maximum of $50 per item|
A replacement bill is issued when a user fails to return borrowed materials. Each bill includes a processing fee, a replacement charge for the item, and applicable fines, such as those for recalled materials. The replacement charge is the actual cost of the item or a standard price selected from the UCLA Library standard fee chart. The $50 processing fee is composed of two components: a $10 bill processing fee, which includes labor and supplies expenses incurred to issue the bill, handle user interactions, and process cancellations and payments; and a $40 material processing fee, which includes labor costs to order and process the item being replaced. The bill processing fee cannot be canceled; the material processing fee is canceled if the user returns the item before a replacement copy has been ordered. The entire $50 processing fee remains due for any item referred to a collection office.
Lost or Damaged Items
A user who reports that an item has been lost is responsible for the replacement charge and processing fee, and binding charge if applicable, plus any fines accumulated. Users may be assessed repair or replacement charges for damaged items. A user may replace a lost or damaged item with a copy acceptable to the library from which the item was borrowed. Users who want to supply a replacement copy should make arrangements with the appropriate library within thirty days of the replacement bill date. The user is responsible for $10 of the processing fee plus the cost of binding, if required.
Bills for currently enrolled UCLA students are sent to the campus billing system (BruinBill) and payment is handled through BruinBill. For all other users, instructions for payment are printed on bills. Bills can be paid by mail with a check or credit card. Non-payment of bills will result in a hold placed on re-registration, graduation, or release of transcripts and referral to a collection office.
The Library is unable to issue a refund when an item is returned more than six months after a replacement fee has been paid.