The UCLA Library creates a vibrant nexus of ideas, collections, expertise, and spaces in which users illuminate solutions for local and global challenges. We constantly evolve to advance UCLA’s research, education, and public service mission by empowering and inspiring communities of scholars and learners to discover, access, create, share, and preserve knowledge.
Put users first: Understand the needs, preferences, and motivations of current and potential users to impact strategies and actions around spaces, services, and collections. Involve users in developing, implementing, and evaluating ideas to ensure their perspectives inform decision-making.
Advance a global and diverse perspective: Foster an inclusive, open, international perspective by grounding efforts and activities within UCLA’s community of diverse scholars, located in a vibrant city renowned for its culturally rich and varied inhabitants.
Support open access to knowledge: Play an essential role in supporting the broadest possible public access to knowledge and the historical record. Strive to make our print collections and electronic resources easily accessible to leverage the role of open access in the advancement of knowledge.
Align with and lead UCLA and UC initiatives: Connect to, partner in, and direct campus and university initiatives, ensuring the Library stays relevant and important in the future while creating opportunities for development.
Create and foster partnerships: Expand our reach by utilizing our role as a “connector” to develop new and broader partnerships. Consider the ecosystem of resources, services, and spaces across campus to identify and create complementary and enhanced offerings.
Establish and support a culture of innovation: Encourage experimentation that re-imagines traditional offerings and explores new types of collections, services, and spaces while continuing to offer the core functions valued by users as efficiently as possible.
Empower staff and coordinate efforts: Create a staff culture and structure that effectively utilizes resources and empowers staff to work in new ways towards our shared mission/vision. Increase transparency and trust to encourage staff to collaborate, share ideas, experiment, and improve processes and services.
Leverage assessment and feedback: Create a culture of ongoing assessment that actively solicits feedback from users and stakeholders to identify and address their changing needs. Understand what defines success, and develop clear metrics and methods to measure it.